At Ghiandoni, we are very proud of our expertise and the customer experience this allows us to provide.
Our agile and customer-orientated product journey is built around what we like to call our consulting team. Unlike our competitors, in order to provide the level of service we feel our clients deserve, we have created an advisory pole of experts to identify the exact needs of the client and identify the best possible solutions and route forward.
This pole is made up of creative engineers, leading designers and sales representatives, among others. This agile process enables us to accurately understand the client and produce an end-product promptly, at a great scale that surpasses their expectations.
How we handle your requests
The bedrock of a great client journey is clear contact and communication. We will first establish clear channels of contact for an efficient and accurate production process.
You will be assigned a contact that will guide you through the process and be your port of call for any questions. They will complete an initial analysis of your company and your product’s demand before moving onto the next stage.
We will schedule a meeting at your convenience to complete an in-depth briefing on your wants, needs and initial ideas. Our creative engineers will discuss ideas with you before outlining and proposing directions.
Once we have an accurate understanding of your ideas and goals, our professional designers and engineers will work with you to carefully design the end-product.
The product will enter production when you are completely satisfied with the design. Our industry-leading automated technology and agile processes allow us to offer fast production in large quantities.
Once production is completed, we will begin delivery of your bespoke products. Depending on your business’s specifications and requirements, we can offer worldwide delivery and tailored after-sales care for continued or scheduled deliveries.
Questions or special requests?